Terms & Conditions

Standard Terms and Conditions of Hire

The following terms & conditions apply to all vehicles supplied by Rockford & Stanley
[We/Us – Rockford & Stanley]     [You/Client – Hirer]
  1. General Conditions:
    1. All rental prices and charges shown include VAT.
    2. Delivery and collection is not included in your quotation unless stated otherwise.
    3. Minimum rental period is 24 hours. (Monday-Thursday only)
    4. Drivers must be aged between 25 years and 70 years. (28 years and 70 years on supercars)
    5. Drivers must be aged between 25 years and 70 years. (28 years and 70 years on supercars)
  2. Rental Period:
    1. Rates apply per day (24 hours)
    2. If the vehicle is returned more than 1 hour late, an extra day‘s rental will be charged.
    3. Minimum hire periods may apply to Weekends, Bank/Public holidays and to some locations.
  3. Booking & Payment:
    1. Minimum hire periods may apply to Weekends, Bank/Public holidays and to some locations.
    2. A booking fee of 25% of the total hire fee will be taken if the hire is more than 14 days in advance. The balance payment will be due 14 days prior to hire start date, For all bookings within the 14 day period the total hire fee will be required at booking. Payment made by cheque or bank transfer must be cleared funds showing in our account prior to the hire start date.
    3. Bookings made by credit card will incur a 3% surcharge; there is no charge for using a debit card.
  4. Usage:
    1. The hirer agrees that the vehicle is only to be used on public roads and for normal driving purposes.
    2. The hirer agrees that the vehicle will not be used for Couriering, or on any sort of Rally, Track Day, Racing or Speed Testing.
    3. If the vehicle is used off the public highway without the prior consent of Rockford & Stanley, the hirer accepts full responsibility for all damage incurred.
    4. Use of the vehicle off the public highway on any race track, airfield (used or disused) or vehicle testing facility will automatically mean the loss of the security deposit described below.
  5. Insurance:
    1. The rental quote includes Comprehensive cover for authorised drivers, although an insurance excess does apply.
    2. The amount of the excess depends on which car you have rented/hired and is shown at booking and on our Tariff Page.
    3. The insurance excess ranges from £2000 to £5000. The security deposit held by Rockford & Stanley for the duration of the hire is taken to cover this insurance excess in the case of damage to the vehicle during the hire/rental period.
    4. The Insurance cover applies only to the public highway in the UK. If the vehicle is to be used off the public highway or outside the UK, prior written consent must be obtained. Failure to do so will invalidate the insurance cover and the hirer will be responsible for all damage incurred whilst off the public highway or outside the UK.
    5. If the driving license of the hirer or any additional driver contains any current endorsements, these must be declared.
    6. If the driving license of the hirer or any additional driver contains any current endorsements, these must be declared:
      1. I am in a physical condition so as to be reasonably considered capable of driving a performance car safely.
      2. I have not been disqualified from driving for a period exceeding 12 months within the last 3 years.
      3. I have not been involved in more than one fault accident in the past 3 years (if so, an insurance referral form must be completed and authorised by the underwriter)
      4. I am not engaged in any of the following: Couriering, Rallies, Trails, Track events, Private roadway, Racing, Speed testing.
      5. I am not a full or part-time professional in any sport or entertainment activity.
    8. Drivers not qualifying under the above may be permitted subject to additional terms and conditions to be agreed prior to the commencement of the hire. If such a driver is subsequently accepted they will be permitted to drive the vehicle only with our written consent and that of our insurance company
  6. Loss or Damage to Vehicle including charges:
    1. Rates include comprehensive insurance cover for the authorised driver(s) only.
    2. All hires/rentals require a security deposit to be paid or pre-authorised on a credit card prior to the hire commencing
    3. The security deposit will be deemed a total loss if the driver/hirer causes an accident whereby a claim is made against the Rockford & Stanley policy.
    4. If the hirer is involved in an accident, we will hold the security deposit until it is confirmed that no insurance claim will arise against Rockford & Stanley or the hirer (non- fault)
    5. If the hire vehicle is damaged whilst on hire, the hirer agrees to pay for all damage and repairs if less than the security deposit. The cost of the repairs will be quoted by an approved repairer only.
    6. Any damages found including excessive tyre and clutch wear to the hire vehicle upon return inspection will be charged to the security deposit held by Rockford & Stanley.
    7. As the hirer, you agree to pay the daily tariff rate for each day that the vehicle is off road for repair in the event of damage/excessive wear caused by you the hirer.
    8. If the vehicle is stolen during the hire period, the security deposit will be considered a total loss.
    9. If we do not hold a bond or security deposit, in the case of any damage or theft, you the hirer agree to pay the full excess shown on the tariff page upon request.
  7. Waiver:
    1. We do not offer any insurance waiver facility.
  8. Accidents:
    1. All accidents must be reported within 2 hours quoting the registration number of the vehicle to the following number: 0843 8867840 and an accident report form completed within 24 hours after the accident.
    2. Failure to do this may result in the insurance cover becoming invalid.
  9. Mileage:
    1. There is a daily mileage allowance for each vehicle of 100 miles as shown on the tariff page. If this exceeds this then an additional fee of £6.00 per mile will be charged.
    2. All hires of a period of 28 days or more include a mileage allowance of 2000 miles per 28 days.
    3. Any additional mileage travelled will be charged at the excess mileage rate as shown in the tariff section.
    4. Extra miles can be pre-booked, however, any unused pre-booked miles are non-refundable.
  10. Driving Licence:
    1. A valid driving licence (held for at least two years or five years) must be produced at the time of hire.
    2. Licences showing current endorsements for driving offences may be accepted at the discretion of Rockford & Stanley. Please check at the time of booking.
    3. We also require an additional proof of identity such as a passport or National Identity Card and a proof of address from within the last 3 months.
  11. Fuel:
    1. Fuel is not included in the rental price.
    2. The hirer is responsible for ensuring the correct fuel is used.
    3. If the wrong fuel is used the hirer is liable for all costs including recovery, drainage and repair.
    4. All vehicles leave our locations with a full tank of fuel.
    5. Provided the vehicle is returned with a full tank of fuel, no refuelling charge is payable.
    6. If a vehicle is returned with a different level of fuel to that shown on delivery, we will refuel the vehicle on the hirer’s behalf.
    7. The designated price to refuel a vehicle is currently £3.25 per litre inclusive of vat plus an admin charge of £30 incl. VAT.
  12. Additional Drivers:
    1. Two drivers are permitted and one additional driver may be added to the rental agreement at the cost of £30 incl. VAT per day provided that the additional named driver meets the above criteria and produces the required documentation (driving licence, passport and utility bill).
    2. Rockford & Stanley reserves the right to refuse hire without reason.
    3. Drivers licence details for additional drivers must be provided at the time of booking or prior to hire.
  13. London Congestion Charge:
    1. Rockford & Stanley will include the London congestion charge as part of the hire fee.
    2. The hirer is liable and responsible for any additional day’s payment if the vehicle is driven in the zone during any other day apart from the rental period indicated on the hire agreement.
  14. Vehicle returns:
    1. The hirer is responsible for ensuring the vehicle is returned to the agreed location unless prior collection has been arranged.
    2. If the condition of the vehicle or the weather/light conditions do not permit a full and complete inspection of the vehicle on return, Rockford & Stanley reserve the right to fully inspect the vehicle at our location after the vehicle is fully cleaned.
    3. If Rockford & Stanley has agreed for the vehicle to be returned outside of office hours, the hirer will remain responsible for the vehicle and its condition until it is re-inspected by a member of our staff.
    4. If Rockford & Stanley has agreed the vehicle may be returned to another location, it is the hirer’s responsibility to inform Premiere Velocity that the vehicle is ready for collection and to park the car safely and legally until the vehicle is collected.
    5. The hirer will remain responsible for the vehicle and its condition until it is re-inspected by a member of our staff.
  15. Parking, Traffic and other offences/fines:
    1. Where possible, all fines and penalty notices will be represented to the hirer. An admin fee of £30 incl. VAT will apply.
    2. All fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped or towed) are the responsibility of the hirer.
    3. If these fines are not paid, a £30 incl. VAT administration charge per offence will apply.
    4. If the hire vehicle is impounded, the hirer will be liable at the advertised daily tariff rate until vehicle is released.
  16. Foreign Travel:
    1. Cars may not be taken out of England, Scotland or Wales without written authorisation or prior approval from us.
    2. Vehicles taken abroad will be subject to a rate surcharge and additional insurance cover of £100 + vat per 7 day period (minimum charge).
  17. Child / Baby Seats:
    1. We can provide child and baby seats; please request this service at the time of booking. Fitting of the seat is the responsibility of the hirer.
  18. Cancellations:
    1. Cancellations are subject to a cancellation charge, which is as follows Cancellations are subject to a cancellation charge, which is as follows:
      1. Cancellation 14 days or more prior to the start date of the hire: 25% of the total hire charge.
      2. Cancellation 7-14 days prior to the start date of the hire: 50% of the total hire charge.
      3. Cancellation 7 days or fewer prior to the start date of the hire: 75% of the total hire charge.